VOIP (Voice over Internet Protocol) is a technology that allows you to make telephone calls using your Internet connection ( Broadband works the best) instead of a regular phone line.

TSN allows unlimited free calls Between TSN VOIP customers. With TSN VOIP you may call anyone who has a phone number including Mobile and other fixed lines.

What is offered with VOIP, differs from supplier to supplier, currently VOIP is totally unregulated therefore it’s basically a free for all. Many providers only allow calls between VOIP customers. Its also a truly international service it makes no difference where your provider is located. TSN is Australian and proud of the fact however we will also be offering our service worldwide.

• TSN allows FREE calls between TSN VOIP customers
  
• TSN allows calls to standard phones and mobiles are substantially reduced prices
  
• TSN also allows calls back to your VOIP phone from mobiles and standard phones. Once you have a TSN phone number. This will effectively give you an extra phone in the household.

QUESTIONS and ANSWERS

1. What equipment do I need
The simplest set-up is purely and simply a soft phone. We allow you to download a program that creates a phone on your computer. You then use your mike and speakers. This method will work but to be effective you need a separate headphone and speaker.

TSN supply a phone already configured which allows almost instant access. Cost from $145.

TSN supply adapters that create a phone line over your ADSL circuit. You can then plug in your standard phone or perhaps a portable phone. This method gives the greatest versatility cost from $148.00

All the above systems come fully configured and are ready to roll with very little skill.

2. What happens when I Place a VoIP Call to an ordinary phone.
You won’t notice any difference, except perhaps dialling may take slightly longer. The call will go over the Internet until it reaches the third parties local telephone company for the completion of the call.

3. Are there any pitfalls with VOIP
If your making a phone call and the KIDS suddenly start downloading heavily then you may notice a deterioration in the voice quality. For a high quality voice call you need the ample bandwidth. However with care you can save absolutely heaps by using VOIP. The unlimited Internet accounts are the best choice if you are going to make a lot of VOIP calls. If you have an account that charges for data you need to be aware that VOIP calls do generate a download.