TSN Internet.com.au the Australian Internet Specialist

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Products & Services

- Broadband 2 Plus

- Voice Over IP

- Dialup Access

- Website Services

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- Order Tracker

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TSN Prices	TSN Resellers	Sign Up	Travellers Mail	Manage Account	Help Desk	FAQ	Search	Web Pages

GENERAL HELPDESK RESPONSES

Connection Issues	1. Changing Dial-up Number without TSN Dialer
	2. Change Dial-up number using the TSN Dialer
	3. Drop Out Issues
	4. No Dial Tone
	5. No Answer when trying to Connect
	6. Port Disconnected
	7. View Error Messages
	8. View Dialup Numbers
	9. MTU Settings
	10. Download Virus removal tool Stinger

Email	GENERAL PRINCIPLES TSN does not support mail programs other than Travellers Mail. If travellers mail is working --- our mail servers are working therefore any problems must relate to your computer or network. Most issues can be overcome by using the following helpdesk notes. HELP IS AVAILABLE AT ONLY $7.95 per 15 minutes.
	1. How to use Travellers Mail --- Squirrel Mail or Round Cube
	1. Mail Settings
	2. Create an Email Address
	3. Set Up Email in Outlook Express
	4. Set Up Eudora to send and receive email
	5. Delete Stuck or Unwanted Emails
	6. Open Attachments in Outlook Express
	7. Spam Info
	8. E-mail problems with latest Norton anti-virus update December 2004

Setups	1. Manual Internet Setup
	2. Set Up News in Outlook Express
	3. Set Up TCP/IP in Windows 95, 98 or ME
	4. Install Motorolla Modem
	5. Detecting Modem Properties
	6. Reduce Modem Speed
	7. Xten Configuration
	8. Billion Modem Configuration

Setups (ADSL)	1. Web Excel Installation Settings (PT3808, PT3812, PT3830)
	2. Web Excel Installation Settings (PT3812P)
	3. USB Installation Settings (PT3806)
	4. Generic Installation Settings
	5. Installing ADSL Filter

Setups (Macintosh)	1. Open PPP Transport Setup
	2. iMac Setup
	3. Mac OS 8 Setup
	4. PPP Configuration
	5. Free PPP 2.6.2 Setup
	6. Free PPP 2.5 Setup

Web Hosting	1. Create a Personal Web Page
	2. Uploading Website with WS-FTPLE
	3. Setting Up cuteFTP 4
	4. Uploading Website with cuteFTP 4
	5. Access Frontpage Extensions
	6. Problem Uploading Frontpage

Website
Add-Ons

1. Using Form Mailer v2.0

Voip Configuration	1. Setting up the X-Lite Softphone on a Windows PC
	2. Configuration for Grandstream HandyTone 486
	3. Configuration for Grandstream BT101 and BT102

Miscellaneous	1. About TSN Internet
	2. Methods of Payment
	3. Virus Scan
	4. Virus Info/Free online scan/Free Anti-Virus
	5. Modem Driver Guide
	6. View Previous Newsletters
	7. How to play the game of 'SAME'
	8. Download the game of 'SAME.exe'

TSN Internet.com.au • Phone: 13 14 86
PO Box 5293, Port Macquarie NSW 2444 • Fax: 1300 760 361

© Copyright TSN Internet.com.au 2004

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